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Coverage

  1. Open Coverage to review the stores and assignment details available to your team.
  2. Search the list when you need to confirm whether a shop is covered.
  3. Open the shop record when the page provides that link, then verify its current status and assigned team.
  4. To assign or remove a shop for a specific support team member, open Agents and use Manage Stores on that member’s row.
  5. Return to Coverage and review the updated list.

Coverage is limited to your assigned team and shops. Ask a SuperAdmin about records outside that scope.