Getting help

Find a page or record

1. Check the menu for the page related to your task; available pages depend on your role and shop access.
2. Search with a name, phone number, shop, vehicle, or appointment detail that identifies the record.
3. Open the result and confirm its context before changing it or contacting someone.
4. If you find a possible duplicate, compare the details before taking a merge action.

Report a page problem

1. Check the search text, filters, status, and selected date period; any of these may hide a record.
2. Refresh the page and search again.
3. If the problem continues, note the page, record or appointment reference, and the result you expected.
4. Use the Help, Feedback, or Support action available in your dashboard. Include only details needed to locate the issue, never a password or sign-in code.

Choose the relevant guide: Business dashboard or Admin dashboard.