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Super Admins

  1. Open Platform Overview to review platform counts and open the relevant list.
  2. Use Stores to find a shop and open its details; use Approvals for pending shop applications.
  3. Use Users for platform sign-in accounts and Customers for customer and service records.
  4. Use Agents and Team Operations to manage support accounts and team coverage.
  5. Use Escalations, Support Requests, and Feedback for platform follow-up.
  6. Open Settings for Admin preferences and communication configuration. Use Data Import only when the shop and import are authorized.