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- Open Dashboard after signing in to Business.
- Review the appointment snapshot and summary panels to see current and upcoming shop activity.
- Select an appointment or attention item to open its job details and verify the customer, vehicle, services, and status.
- Use the dashboard shortcuts to open Workshop, Customers, or Reports when you need the full list or a broader view.
- For a new visit, use Add Appointment where the dashboard provides that action, then confirm the customer, vehicle, and services in the appointment flow.
- Return to the job record after a customer or service update so the team can work from the latest information.