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Platform Overview

  1. Open Overview and scan the summary cards and sections for approvals, shop status, accounts, team workload, and escalations.
  2. Select a linked record or open the relevant page from the Admin navigation.
  3. Confirm the underlying shop, account, or task details before changing its status.
  4. Use Stores for a shop profile, Users for a sign-in account, and Agent Ops for team operations.
  5. Return to Overview after completing the action to check the refreshed summary.